Privacy & Cookies Policy

Last updated: 19 June 2025

This Privacy & Cookies Policy explains how Listening To Your Voice Ltd ("we", "us", or "our") collects, uses, and protects your information when you use our website, which is built with AstroBuild. It also describes how we use cookies and similar technologies. By using our website, you agree to the practices described in this policy.

1. Personal Data We Collect

• Direct Collection:
  We do not intentionally collect personal data through forms or user accounts on our website.
• Cookies and Technical Data:
  Our website uses cookies, which may collect technical information such as your browser type, device, and preferences (see Section 4 below).

2. How We Use Your Information

We use information from cookies to:

• Manage your session (e.g., keeping items in a shopping cart)
• Remember your preferences (e.g., language or theme)
• Improve your Browse experience and ensure website functionality

We do not use your information for marketing or share it with third parties.

3. Legal Basis for Processing

We process your data as necessary for:

• The performance of our website and services
• Our legitimate interests in providing a functional, user-friendly website
• Compliance with legal obligations (such as cookie consent requirements)

4. Cookies

Cookies are small text files placed on your device to enable website features and enhance your experience.

Types of Cookies We Use:

• Session Management:
  Cookies store session data, allowing you to maintain your state (such as items in a shopping cart) across different pages or requests.
• User Preferences:
  Cookies remember your preferences, such as language settings or theme choices, for a personalized experience.
• Developer Control:
  Our website platform (AstroBuild) provides an API for developers to set, read, and manage cookies to control website functionality.
• Static Site Generation (SSG) and Cookies:
  Cookies can be used with server-side rendering (SSR) and static site generation (SSG) via middleware, allowing dynamic features on statically generated pages.

Managing Cookies:
You can control and manage cookies through your browser settings. Disabling cookies may affect some website features.

5. Data Security

We take reasonable steps to protect your data from unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict our processing of your data
• Withdraw consent for cookies (where applicable)

To exercise your rights, please contact us using the details below.

7. Changes to This Policy

We may update this Privacy & Cookies Policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions about this policy or your data, please contact us at the address shown in the footer.